“When we walked in, we went WOW!”
What exactly is the WOW factor? It’s not a phrase that is normally used for describing industrial pallet racking.
The WOW factor is a quality that makes people feel excited or surprised when they first see something and that was how Steve Newman, Roy Gripske’s Victorian State Manager, described the reaction of staff when they turned up for work on Day 1 at their new warehouse in Melbourne.
Roy Gripske & Sons (RGS) is Australia’s largest independently owned importer, exporter and manufacturer of quality lawn and garden units, parts and accessories. Their new 5000m 2 warehouse in Laverton North is almost twice the size of their previous building and provides them significantly greater opportunities to expand and improve their service commitment.
The challenge as committed by Paul Sheehan, RGS’ General Manager was to complete the warehouse move with “little to no effect on their delivery performance to customers.” As Paul said, “This was a big ask!”
Stow and One Stop Shelving were awarded the job of relocating the existing racking and supplying, delivering and installing second hand pallet racking for the new warehouse. According to Steve Newman, “Nick Greenham, their Sales Engineer, was professional and thorough; he provided good advice about what racking could be reused according to Australian Standards and how much stronger racking was required for heavier loads.” The advice was important and in keeping with RGS’ perfect safety record.
The new racking was installed in the week prior to the warehouse opening and the existing racking that was being used from the old warehouse was dismantled and reinstalled over the weekend. The new warehouse was complete and ready for work to begin on Monday
morning.